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Cash on Delivery

What is Cash On Delivery ?

 

If you are not comfortable making an online payment on zahnsply.com through secure payment gateway server or finding any difficulty to pay, you can choose the option for Cash On Delivery (COD) payment method You can pay by cash only at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online. Cash on Delivery is only a payment option not the Courier Service, So the Courier Charges will be applicable as per to Service Area.

The maximum order value for a Cash On Delivery (COD) payment is Rs. 15000. It is strictly a cash-only payment method. Foreign currency cannot be used to make a COD payment. Only Indian Rupees are accepted.

 

How Can I place a Cash On Delivery (COD) order?

 

You need to Register your Account, to enable the Cash on Delivery as your Payment Option. Guest Checkout Does not have COD Payment Options.

Add the item(s) to your cart and proceed to checkout. When prompted to choose a payment option, select "Cash On Delivery". 

Once verified and confirmed, your order will be processed for shipment. You will be required to make a cash-only payment to our courier partner at the time of delivery of  the goods to complete the order

 

Cash On Delivery (COD) Charges ?

 

Cash On Delivery (COD) is available Only in India with a nominal charges of Rs.75. 

 

Why is COD option not available for my location?

 

 For COD option, the product is couriered to your address. Our reach in terms of COD option is limited by the reach of courier companies. Once you enter your pin code while ordering we will tell you if COD is available at your location.

Our Cash on Delivery Partner is  DELHIVERY - A Reputed Company Delivering for Jabong,Snapdeal, Flipkart and Other Major Websites For Cash on Delivery

If your location is not supported by the COD service, please choose another payment option.

 

Can I offer cheque for the payment in place of Cash ?

 

No. COD Payments have to be made in Cash only.

 

What do I do if no one is going to be home when the courier company delivers the product ?

 

DELHIVERY company will call and Message you before coming over to deliver the item. So, Be ansure the Timings and Availabilty. 

 

Can I open the package before paying the money ?

 

No, Courier Persons are not allowed to have any open packets with them - even if you are going to accept the delivery afterwards. Hence, you must pay them Cash to enable them to handover the package to you. This is unfortunately, a policy of the courier companies and is non-negotiable.

 

Some important points to ensure that your COD transaction goes smoothly

  • Please ensure that the mobile number you provide for the Cash On Delivery payment is always available and answerable.
  • It is important that your address and landmark are very clear. This will help us locate you easily and complete the process faster.
  • Please be available at the designated address with the complete Cash as payment for the items purchased.

 

 

Can I track my Cash on Delivery shipment Online ?

 

Yes, we only ship your products through couriers where your shipment can be tracked online. Once your order is shipped you will be sent an email with the web link to track your shipment Online.

 

TERMS AND CONDITIONS FOR CASH ON DELIVERY ( Kindly Read Carefully Before Placing COD )

 

1. If you are choosing an option for Cash on Delivery, You will get notified by SMS to give the confirmation call on certain Number. Your Order will be Processed only after your Phone Verification Call will be complete. 

 

2. You can also give a Confirmation by Emailing at zahnsply@gmail.com with your Order ID, with a Subject Line. "Confirmation Of Cash on Delivery".

 

3. Cash on Delivery will take atleast 3-4 working days in Express Shipping mode and can take 5-6 Working Days in normal Working Mode. This is the usual time, but Still We have No Control Over Delivery Timings in case of Bad Weather or Natural Climatic Conditions.

 

4. Cash on Delivery is Restricted to 4 k.g. Volumetric Weight and the Cart Value of Rs.5000-15000 depending upon the area of delivery list forwarded by courier partner

 

5. Some Liquid Items may restricted in Cash on Delivery.

 

6. We don't deliver the shipment having price more than Rs. 5000  in Uttar Pradesh & Kerala.

 

Note :- There may be some items which can not be sent on COD basis due to operational reasons.

            Above 4 k.g. (Volumentric Weight)  Items and the invoice value of Rs.5000-15000 is restricted in Cash on Delivery.

           *** If COD is not accepted after confirmation of an Order without intimating us.The Buyer will be Red Listed and will not elgible for Future COD Delivery at that address as per to notice of courier company